Commonwealth Bank Outage: Impact of Scheduled Maintenance

On September 20, 2025, many Commonwealth Bank customers encountered a significant disruption due to planned maintenance. This event affected the functionality of the CommBank app and NetBank, causing inconvenience to users across Australia. The bank assured customers that services were restored by 10:25 AM AEST. Events like these highlight the emphasis on maintaining robust digital infrastructure, crucial for maintaining customer trust and operational reliability.