What is broker turnaround time and why does it matter?

Broker turnaround time is the span from a broker’s submission to a lender decision. It matters because clients want quick answers and purchase timelines are tight. Shorter times help a mortgage broker keep deals live, reduce fall-out, and improve settlement certainty without changing the lender’s credit standards.

Does faster processing mean easier approvals at UBank?

No. Faster intake reduces friction, not checks. UBank still applies responsible lending and verification. A mortgage broker may see quicker triage and fewer rework requests, but approval still depends on income, expenses, security, and policy fit. Investors should watch approval rates and arrears, not assume looser credit.

How can investors track whether brokers are sending more loans to UBank?

Look for disclosures on broker-channel share, application-to-settlement conversion, and drawdowns in NAB updates. Trade press and aggregator surveys also flag service levels and broker satisfaction. A sustained lift in broker-originated UBank home loans would suggest its process changes are influencing placement decisions.

What should borrowers ask a mortgage broker about UBank home loans?

Ask about current rates, fees, cashbacks if any, turnaround times, and policy fit for your income and property type. Request a comparison with two or three rival lenders. A mortgage broker should explain features, trade-offs, and the documents needed to keep the file moving quickly to conditional approval.

Global Market Insights

February 26: Mortgage Brokers Gain Edge as UBank Speeds Loan Approvals

ByHuzaifa Zahoor February 25, 2026February 25, 2026

Mortgage broker activity in Australia could step up after UBank, part of NAB, cut its home-loan application time from 45 minutes to 15 minutes. The move aims to boost broker distribution in 2026, with a sharper toolkit for brokers and faster checks. For investors, quicker UBank home loans may compress broker turnaround time, improve conversion, and intensify price and service competition. We explain why this matters for bank growth, what to track this year, and how a mortgage broker may use these changes to help borrowers.